Discover why growth teams choose Product Fruits over Userpilot

Boost onboarding and retention with the Userpilot alternative that offers better AI, fair pricing and 5-star support.
Product tours
Faster “aha” moment
Guide users through your core workflows so they master your product’s value in their first session.
Onboarding checklist
Automate the next step
Give users a clear path to success so they know exactly which milestones to hit next.
Hints & tooltips
Kill friction where it lives
Drop a hint exactly where users get stuck to cut support tickets before they're even written.
Elvin AI
Your onboarding assistant
Elvin builds, drafts, and analyzes 24/7 so you can stop doing the busy work.
Announcements
Launch features, not crickets
Push in-app banners, pop-ups or newsfeed the moment a feature goes live.
NPS & Surveys
Ask at the right moment
Trigger NPS & surveys  at the point of interaction, not through detached emails.
Help center
Self-serve support 24/7
Let users find answers in-app so they never have to break their workflow.
Try it Now
Try it Now
No credit card needed  •  Free 14-day trial

Trusted by 1,300+ teams
to onboard and retain users

The #1 Rated Userpilot Alternative on G2

From setup to daily admin, verified G2 users rank us higher vs Userpilot across the board.
Review Scores:
What Users Think
Meets Requirements
Ease of Use
Ease of Setup
Ease of Admin
Quality of Support
Ease of Doing Business With
9.0
8.8
8.8
9.0
9.7
9.5
8.8
8.6
8.6
8.7
9.4
9.3
User Onboarding & Support
Static tours & guides
Step-by-step tours following a fixed script.
On-demand guides
When users ask “How do I…?” Elvin copilot launches a dynamic tour right inside the app
Conversational onboarding
Onboarding flows powered by two-way conversations with your users.
Hints, tooltips & beacons
Contextual hotspots drawing user's attention to a particular UI element or feature.
Checklist widget
In-app checklists motivating users to complete all onboarding steps by showing them what they accomplished and what's ahead.
Embedded checklist
Directly integrate the checklist into your application's UI to guide users without using a separate popup or widget
Banners & pop-ups
Modals, pop-ups and banners for release notes, maintenance alerts, webinar invitations, new feature announcements and other important updates.
In-app newsfeed
A dedicated space where users can catch up on updates, tips, and announcements.
NPS
Measure user loyalty by asking how likely they are to recommend your product to others.
In-app surveys
In-app surveys to measure satisfaction and capture insights.
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User feedback widget
Allows users to send comments or report bugs using screenshots and video recordings.
In-app help center
In-app help center for all things support. Can be integrated with any 3rd party live chat tool.
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Support copilot
Automatically resolve 66% of support questions.
AI content creation
Let Elvin AI help you build tours, announcements and surveys in seconds. Just describe what you want to achieve
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Knowledge base
Keep your company's knowledge organized and easily accessible
Custom CSS
Advanced styling supported via custom CSS.
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Auto-translations
Automatically translate onboarding flows to your user's preferred language.
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Discoveries
AI-driven conversations that replace static surveys and automatically surface structured insights from user responses.
User Targeting
Audience segments
Target a group of users sharing the same attributes. Combine segments and events for increased precision.
Dynamic personalization
Personalize the content of your flows with user attributes.
Dynamic URLs (wildcards)
Use placeholders to represent variable parts of URL so your content works across different user IDs or project pages.
Custom events
Trigger flows when a user clicks on a specific element in your app.
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Integrations
3rd party analytics
Automatically push onboarding events to your analytics platform.
Stream Product Fruits events to Segment and push Segment data to Product Fruits for segmentation and targeting.
3rd party chat widgets
Integrate any 3rd party chat widget in the help center to create a single point of contact for your users.
HubSpot
2-way integration (Product Fruits events to HubSpot contact timeline, contact property to Product Fruits for targeting).
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Salesforce
Send and receive data from Salesforce for advanced segmentation, more granular targeting etc.
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ActiveCampaign, Customer.io
Push Product Fruits events to your marketing automation platform.
Slack
Receive Product Fruits notifications in your Slack.
Zapier
Automate tasks by linking Product Fruits to various apps.
Webhooks
Trigger automated updates by sending event data to external systems.
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Account & Support
Staging environment
Test and refine your content in a secure environment to ensure everything works perfectly before you go live.
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Synchronize your user data with Product Fruits and track events directly from your back-end.
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Customer support
Live chat, email
Live chat, email
G2 review rating
4.7 out of 5
4.6 out of 5
Pricing
Starting from
$187 / month
$299 / month

Let our AI handle the manual work

Building onboarding shouldn't be your full-time job. Here is what Elvin (our built-in AI) takes off your plate so you can launch in minutes instead of weeks.

Tours that build themselves

Stop dragging and dropping boxes around a screen. Tell Elvin AI what you want to show and it builds guided tour in few minutes.

Announcements without writer's block

Launch new features without the "what do I say?" panic. Elvin AI creates beautiful banners and pop-ups so you can hit send and focus on building what's next.

Surveys that actually get answers

Tell Elvin AI what you need to learn (e.g. why trial users are churning), and it drafts the perfect survey. You get the insights without overthinking the setup or the phrasing.

The support agent that never sleeps

Stop making your users hunt for help every time they get stuck. Elvin copilot draws on your knowledge base to answer user questions 24/7.

Evidence from the reality of product growth

Forget the marketing deck. Here is what actually happens when you plug Product Fruits into your app.
29%
faster user onboarding
29%
faster user onboarding
“Our onboarding is now faster, intuitive, and self-served. With Product Fruits, our product team cut repetitive work by 20% and can finally focus on analytics and client-led tasks.”
Tomas Netrval
Product Manager, Keboola
Read the Case Study
Read the Case Study
70%
drop in free trial churn
70%
drop in free trial churn
“After launching the first onboarding flows, we almost immediately reduced the churn rate of our trial users by 70% (yes!) and doubled conversions into paying customers.”
Anders Ekström
Founder, FP
Read the Case Study
Read the Case Study
50%
more feedback collected
50%
more feedback collected
“With Product Fruits, our MyCampus platform now welcomes every student by name, supports remote learners 24/7 and delivers higher satisfaction with fewer repetitive questions.”
Elisa Guttman
Customer Experience Manager, IU
Read the Case Study
Read the Case Study
29%
faster user onboarding
29%
faster user onboarding
“Our onboarding is now faster, intuitive, and self-served. With Product Fruits, our product team cut repetitive work by 20% and can finally focus on analytics and client-led tasks.”
Tomas Netrval
Product Manager, Keboola
Read the Case Study
Read the Case Study
70%
drop in free trial churn
70%
drop in free trial churn
“After launching the first onboarding flows, we almost immediately reduced the churn rate of our trial users by 70% (yes!) and doubled conversions into paying customers.”
Anders Ekström
Founder, FP
Read the Case Study
Read the Case Study
50%
more feedback collected
50%
more feedback collected
“With Product Fruits, our MyCampus platform now welcomes every student by name, supports remote learners 24/7 and delivers higher satisfaction with fewer repetitive questions.”
Elisa Guttman
Customer Experience Manager, IU
Read the Case Study
Read the Case Study
29%
faster user onboarding
29%
faster user onboarding
“Our onboarding is now faster, intuitive, and self-served. With Product Fruits, our product team cut repetitive work by 20% and can finally focus on analytics and client-led tasks.”
Tomas Netrval
Product Manager, Keboola
Read the Case Study
Read the Case Study
70%
drop in free trial churn
70%
drop in free trial churn
“After launching the first onboarding flows, we almost immediately reduced the churn rate of our trial users by 70% (yes!) and doubled conversions into paying customers.”
Anders Ekström
Founder, FP
Read the Case Study
Read the Case Study
50%
more feedback collected
50%
more feedback collected
“With Product Fruits, our MyCampus platform now welcomes every student by name, supports remote learners 24/7 and delivers higher satisfaction with fewer repetitive questions.”
Elisa Guttman
Customer Experience Manager, IU
Read the Case Study
Read the Case Study
29%
faster user onboarding
29%
faster user onboarding
“Our onboarding is now faster, intuitive, and self-served. With Product Fruits, our product team cut repetitive work by 20% and can finally focus on analytics and client-led tasks.”
Tomas Netrval
Product Manager, Keboola
Read the Case Study
Read the Case Study
70%
drop in free trial churn
70%
drop in free trial churn
“After launching the first onboarding flows, we almost immediately reduced the churn rate of our trial users by 70% (yes!) and doubled conversions into paying customers.”
Anders Ekström
Founder, FP
Read the Case Study
Read the Case Study
50%
more feedback collected
50%
more feedback collected
“With Product Fruits, our MyCampus platform now welcomes every student by name, supports remote learners 24/7 and delivers higher satisfaction with fewer repetitive questions.”
Elisa Guttman
Customer Experience Manager, IU
Read the Case Study
Read the Case Study
29%
faster user onboarding
29%
faster user onboarding
“Our onboarding is now faster, intuitive, and self-served. With Product Fruits, our product team cut repetitive work by 20% and can finally focus on analytics and client-led tasks.”
Tomas Netrval
Product Manager, Keboola
Read the Case Study
Read the Case Study
70%
drop in free trial churn
70%
drop in free trial churn
“After launching the first onboarding flows, we almost immediately reduced the churn rate of our trial users by 70% (yes!) and doubled conversions into paying customers.”
Anders Ekström
Founder, FP
Read the Case Study
Read the Case Study
50%
more feedback collected
50%
more feedback collected
“With Product Fruits, our MyCampus platform now welcomes every student by name, supports remote learners 24/7 and delivers higher satisfaction with fewer repetitive questions.”
Elisa Guttman
Customer Experience Manager, IU
Read the Case Study
Read the Case Study
Customizable product tours and guides

Your in-app guidance.
Perfectly on brand.

Easily customize every tour, tooltip, checklist etc. with colors, fonts and layouts so they look native to your UI.
Color customization in product tours and guides