Product Fruits vs WalkMe: user onboarding for your own product, without the heavy lifting.

Starter begins at $111 a month at 1,500 MAU billed annually, or $149 billed monthly, and every plan and size is on our pricing page. WalkMe doesn’t publish prices: both its editions are quoted on request. At 10,000 MAU, Starter is $299 a month billed annually.

Breadth. WalkMe runs in desktop apps as well as on the web, tracks product analytics with Session Playback as an add-on in some regions, automates tasks with ActionBot, and offers data centers in the US, EU and Canada, plus FedRAMP. It also covers employee software such as SAP, Salesforce and Workday. If you need those, WalkMe is a good choice. We’re stronger on user onboarding for your own product: a price you can see, a trial you start on your own, a built-in Knowledge Base, and Elvin Copilot on every plan.

Most will. From the Pro plan, Product Fruits Flows branch on user data, segments and events, wait for conditions and run across pages. Branching on whether an element is on the page isn’t available yet, so flows built on that need another route, such as a user property your app sends. Book a switch call and we’ll go through your hardest flows with you.

Not automatically. You rebuild it, and Product Fruits AI drafts the first version from a short description or a click-through recording. Smart Walk-Thrus become tours or Product Fruits Flows, SmartTips become hints, ShoutOuts become Pop-ups, and Onboarding Tasks become checklists. Surveys carry over on Pro and up.

Yes. Install Product Fruits next to WalkMe, move one group of users at a time, and switch WalkMe off when your contract ends. If your contract runs for a while yet, book a switch call and we’ll work out the timing with you.

Yes. Each workspace has its own code, so you install one in your test environment and one in production. Tours and Product Fruits Flows copy from one workspace to the other; checklists and segments are set up again. Starter includes 2 workspaces, Pro 6 and Business 100.

Once, to add our script to your app. After that your team builds and publishes without developers.

Yes. Product Fruits runs in single-page apps built with React, Next.js, Angular and similar frameworks, and follows users as they move between pages. If your app generates random CSS class names, you attach a step to the element’s text or a data attribute instead, so it keeps its place when your code changes.

Anyone who logs in to your product in a month counts once, however often they return. Test users count too, including your own team when they test in your app. The count starts when your paid plan begins, and you can see every tracked user in your workspace.

A conversation counts once, however many messages it takes. At 1,500 MAU, Starter includes 20 a month, Pro 100 and Business 400, and the allowance grows with your MAU. If your users need more, add packs of 100 conversations anytime for $37 a pack billed annually, or $49 billed monthly, or move to a plan with a bigger allowance.

Plans grow with you, from Starter to Business and Custom. Business covers up to 40 languages, 100 workspaces and unlimited segments. Custom adds your own MAU limits and contract terms. For the security review: SOC 2 Type 2, ISO 27001 and GDPR.

In the EU, on AWS in Ireland. We hold SOC 2 Type 2 and ISO 27001, comply with GDPR, and offer a Data Processing Addendum. Our subprocessors are listed at productfruits.com/policies/subprocessors. With our standard script install, you can also route every request through your own proxy. WalkMe offers data centers in the US, EU and Canada, and a FedRAMP option.