Custom events allow you to trigger onboarding flows in response to what a user did (or didn't do) in your application or on your web.
In-app onboarding flows and onboarding emails are like two sides of the same coin. They complement each other nicely and together deliver an effective onboarding experiecne.
You created beautiful product tour for your app and tested it in the preview mode. Everything looks perfect. Except it doesn't show on the live site. Why?
You built a beautiful onboarding flow. Now you're curious which users completed onboarding checklist or viewed welcome tour.
Use hints is to provide contextual help, highlight new features and explain less intuitive UI elements.
You created beautiful product tours. But users are cancelling them. You look into the Product Fruits analytics and start to panic. Don't. Read this instead.
How to make tours and hints work on dynamic URLs containing user IDs, project names or workspace identifiers.
Best practice for launching user onboarding content is to create it in the editor, test & debug and then deploy to production for the world to see.
Create more engaging user onboarding flows by combining tours and hints in a seamless experience.
Creating user onboaring for the first time? See what our experts recommend and avoid the mistake that everyone usually makes.
Our HubSpot integration allows you to trigger personalized workflows as well as enrich contact's timeline with onboarding activity log.
Users these days have zero patience (myself included) and it is important to actively help them use and understand your app, especially in the beginning. One very strong tool to support user engagement are Tours.
It's a fact of life - some users will always skip your beautiful onboarding tour and start exploring your app on their own. Let's see how you can leverage UI tooltips and hints to onboard them contextually.
Two users sign up to your SaaS. The first one goes through all the steps of your onboarding tour, while the other skips it. Should you send them the same welcome email? Of course not! Learn how to use behavior-based segments to create tailored product adoption experiences.
There’s a moment in every company’s sales funnel where the fancy marketing content won’t be enough to drive the conversion, and you need to reveal your app and show what’s under the hood.
I would like to share with you a couple of tricks I have learned (sometimes in a hard way :) ) during my video games career and that you can successfully adopt to your Saas business to boost the trial conversion and user engagement.