Product Fruits vs Pendo: built for user onboarding, at a price you can see.

Product analytics. Pendo captures usage from the moment it’s installed, and you can tag pages and features later and still see their history. It also offers session replay, native mobile apps, guide experiments and a choice of four data regions. If you want analytics and guides in one contract, Pendo is a good choice. We’re stronger on user onboarding itself: a price you can see, AI that answers your users on every plan, and surveys and NPS from $187 a month.

If Pendo is your analytics tool, you’ll need another one. Many teams already run Mixpanel, Amplitude, PostHog or Google Analytics, and use Pendo mainly for guides. Keep that tool, and let Product Fruits run your user onboarding next to it.

Starter begins at $111 a month at 1,500 MAU billed annually, or $149 billed monthly. Pendo doesn’t publish prices: it quotes Base, Core and Ultimate by monthly active users and the features you choose. Every plan of ours is on our pricing page.

Yes. Install Product Fruits next to Pendo, move one group of users at a time, and switch Pendo off when your contract ends. Export what you want to keep first: Pendo’s terms give you 30 days after the contract ends. If your contract runs for a while yet, book a switch call and we’ll work out the timing with you.

Not automatically. You rebuild them, and Product Fruits AI drafts the first version from a short description or a click-through recording. Most of what you have maps across: guides become tours or Product Fruits Flows, single tooltips become hints, and announcements, banners, surveys and NPS keep their names.

In web apps, yes, including on phones and tablets. Product Fruits doesn’t run inside native iOS or Android apps. If native mobile is a must, Pendo supports it and we don’t.

Once, to add our script to your app. After that your team builds and publishes without developers.

Yes. Product Fruits runs in single-page apps built with React, Next.js, Angular and similar frameworks, and follows users as they move between pages. If your app generates random CSS class names, you attach a step to the element’s text or a data attribute instead, so it keeps its place when your code changes.

Anyone who logs in to your product in a month counts once, however often they return. The count starts when your paid plan begins, and you can see every tracked user in your workspace.

A conversation counts once, however many messages it takes. At 1,500 MAU, Starter includes 20 a month, Pro 100 and Business 400, and the allowance grows with your MAU. If your users need more, add packs of 100 conversations anytime for $37 a pack, or move to a plan with a bigger allowance.

Plans grow with you, from Starter to Business and Custom. Business covers up to 40 languages, 100 workspaces and unlimited segments. Custom adds your own MAU limits and contract terms. For the security review: SOC 2 Type 2, ISO 27001 and GDPR.

In the EU, on AWS in Ireland. We hold SOC 2 Type 2 and ISO 27001, comply with GDPR, and offer a Data Processing Addendum. Our subprocessors are listed at productfruits.com/policies/subprocessors. If you need your data kept in the US, Japan or Australia, Pendo offers those regions and we don’t today.