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Multichannel, AI-powered onboarding that adjusts to each user in real time
Elvin Copilot
Automatically resolve 93% of support questions
Flows
Multichannel, AI-powered onboarding that adjusts to each user in real time
Elvin Copilot
Automatically resolve 93% of support questions
Feedback widget
Make it easy for users to report bugs & send feedback
Flows
Multichannel, AI-powered onboarding that adjusts to each user in real time
New
Elvin Copilot
Automatically resolve 93% of support questions
Tours & guides
Help users quickly learn your application
Onboarding checklists
Turn complex onboarding into a clear, step-by-step journey
Hints & tooltips
Highlight features, give tips & contextual information
NPS & surveys
Measure loyalty, satisfaction and capture insights
In-app announcements
Pop-ups, banners & newsfeed to keep your users informed
Knowledge base
Keep your company's knowledge organized and easily accessible
Platform
How It Works
No coding, fast implementation great results
Security & Privacy
Your data as well as your end-user data is safe with us
Custom Events
Trigger onboarding flows based on user activity
Solutions
Product adoption
Spotlight new releases and drive adoption of features users overlooked
User onboarding & activation
Guide new users to their first win in the first session
Trial conversion
Turn trials into paying customers by letting them feel the value first
role based journeys
Role-based journeys
Give each persona the path that fits them
Product launches
Product launches
Get your launch in front of users where they already are
Ticket deflection
Support ticket deflection
Stop repetitive tickets before they hit your inbox
Surveys & NPS
Surveys, NPS & in-app feedback
Turn silent users into honest feedback, in-app
Resources
Webinars
Join our training webinars and see how to make users ❤️ your app
Case studies
Get inspired by the successful onboarding stories of our customers
Video tutorials
Take inspiration from our tutorials when creating your own onboarding
Blog
Learn about user onboarding best practices, trends & hacks
Help center
Technical documentation for features, integrations, JS API etc.
Pricing
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Product Fruits GDPR compliance

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The EU General Data Protection Regulation (GDPR) went into effect on May 25, 2018.

Does GDPR affect me?

If you're based in the EU or do business in the EU, yeah! GDPR has a long reach. If you have any EU personal data in your Product Fruits account, such as names, email addresses, ID numbers, or anything personally identifiable, then GDPR applies.

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You are a Controller of personal data under GDPR, so you need to enter into GDPR-compliant data processing agreements with any online services and third party vendors you rely on, including Product Fruits.

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These agreements are commonly called a Data Processing Addendum, or DPA.

Data processing addendum

Processing EU personal data must be governed by a GDPR-compliant contract.

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We provide a standard Data Processing Addendum (DPA) to extend GDPR privacy principles, rights, and obligations everywhere personal data is processed.

Subprocessors

Product Fruits uses third party subprocessors, such as cloud computing providers and customer support software, to provide our services.

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We enter into GDPR-compliant data processing agreements with each subprocessor and require the same of them. See the list of Product Fruits subprocessors.

  • Feature adoption
  • User onboarding
  • Trial conversion
  • Role-based journeys
  • Product launches
  • Ticket deflection
  • NPS & surveys
  • Flows
  • Tours & guides
  • Onboarding checklists
  • Hints & tooltips
  • NPS & surveys
  • Feedback widget
  • In-app announcements
  • Knowledge base
  • Custom events
  • Copilot
  • Contact
  • Pricing
  • Help docs
  • Privacy policy
  • Terms of service
  • GDPR
  • Jobs
  • System status
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