Knowledge base software

Make your company’s knowledge easy to find and use for your team, employees and customers.

No-code knowledge base software

Improved customer support

Information is accessible 24/7, which is ideal for users in different time zones

Enhanced user experience

Faster problem-solving increases user satisfaction and retention

Cost savings & efficiency

Users can find answers without needing to contact support

AI-powered knowledge base

The perfect answer. Every single time.

Our AI-generated summaries ensure your users always receive the most relevant and accurate information.

Unlike old-school knowledge bases, we’re great at handling:

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    Complex search queries

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    Fuzzy search queries

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    Questions asked in plain, everyday language

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    Topics that can be described in different ways

Help right where your users need it most

Don’t make users leave your product to get help. Let them access help articles instantly through the Life Ring Button—without ever leaving your platform.

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    Publish your articles

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    Activate your Life Ring Button

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    Turn on the search function

personalized user onboarding

Internal and external knowledge base for every need

Control who sees what by restricting access to the entire knowledge base or locking individual articles.

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    User identity verification

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    Password-protected access

Power tip!
Enable access exclusively through your application with a custom link in your user interface.

Powerful formatting. Intuitive editing.

Effortlessly create articles using our easy-to-use editor. Add images, videos, tables or even custom HTML to make your content as engaging as possible.

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    Images

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    Videos

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    Tables

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    HTML sections

Knowledge base article voting

Gauge article effectiveness

Get insights into how helpful your content is by letting users vote on articles. Our analytics dashboard highlights which articles are resonating and which ones could use a refresh.

Power tip!
Personalize the voting emoji to match your brand’s style and personality.

Custom domains supported out of the box

Hassle-free version management for streamlined updates

Seamless creation of localized versions for a global audience

Start onboarding more users today

Get in touch. We'll help you to create beautiful onboarding experiences for your users.

No credit card needed, free 14-day trial.

See what else you get with our all-in-one product adoption platform

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