Make your company’s knowledge easy to find and use for your team, employees and customers.
Information is accessible 24/7, which is ideal for users in different time zones
Faster problem-solving increases user satisfaction and retention
Users can find answers without needing to contact support
Our AI-generated summaries ensure your users always receive the most relevant and accurate information.
Unlike old-school knowledge bases, we’re great at handling:
Complex search queries
Fuzzy search queries
Questions asked in plain, everyday language
Topics that can be described in different ways
Don’t make users leave your product to get help. Let them access help articles instantly through the Life Ring Button—without ever leaving your platform.
Publish your articles
Activate your Life Ring Button
Turn on the search function
Control who sees what by restricting access to the entire knowledge base or locking individual articles.
User identity verification
Password-protected access
Effortlessly create articles using our easy-to-use editor. Add images, videos, tables or even custom HTML to make your content as engaging as possible.
Images
Videos
Tables
HTML sections
Get insights into how helpful your content is by letting users vote on articles. Our analytics dashboard highlights which articles are resonating and which ones could use a refresh.
Get in touch. We'll help you to create beautiful onboarding experiences for your users.
Help users quickly learn your application
Provide the user with a list of tasks to complete
Highlight features, give tips & contextual information
Measure loyalty, satisfaction and capture insights
24/7 in-app help center: your support anytime, anywhere
Make it easy for users to report bugs & send feedback
Pop-ups, banners & newsfeed to keep your users informed
Trigger onboarding flows based on user activity
Let AI write the perfect user onboarding copy for you