When Search Falls Short
Teams build comprehensive docs that sit unused
Users click through endless categories looking for basics
Simple questions become support ticket marathons
Trusted by over 1,300+ companies
Stop Burying Knowledge, Start Delivering Answers
Most knowledge bases force you to guess keywords. Elvin understands what your users mean, even if they don’t know how to ask.
The Difference Between
Finding and Searching
Searching is what you do when you're lost. Finding is what happens when information comes to you naturally. Elvin turns every knowledge base into a conversation, not a scavenger hunt.
VS
When Intelligence Steps In
Context guides users to relevant solutions
Elvin understands plain language, typos and intent
Knowledge flows naturally into users workflow
Built for Human Curiosity,
Not Robot Logic
Conversational Discovery
Users ask questions the way they pop into their heads. Elvin translates their curiosity into answers.
Smart Suggestions
Surface related information before users
realize they need it.
Adaptive Learning
The more users interact with it, the better Elvin gets at predicting what they really want to know.
Where KnowledgeMeets Workflow
Contextual Embedding
Articles appear exactly where users get confused, not buried in separate help sections.
Rich Content Creation
Build guides with whatever works best for your users: screenshots, videos, step-by-step walkthroughs or quick reference cards.
Intelligent Organization
Information structures itself around user behavior, not your internal department logic.
Flexible Access Control
Control who sees what with user verification, password protection and granular article permissions. One system for both internal docs and public help content.
“We saw a 35 percent jump in adoption in the first month after switching to Elvin.”
“We saw a 35 percent jump in adoption in the first month after switching to Elvin.”
“We saw a 35 percent jump in adoption in the first month after switching to Elvin.”
“We saw a 35 percent jump in adoption in the first month after switching to Elvin.”
Connect Your Content.
Elvin Makes It Searchable
Add your existing documentation or create new articles. Elvin learns your content and helps users find exactly what they need, even when they use different words than your documentation.
See Knowledge Base
Intelligence in Action
Trusted by over 1,300+ companies
Turn Documentation Intro Discovery
Stop forcing users to hunt for answers. Start building intelligence that brings information to people when and where they need it most.