Overcome Onboarding Content Chaos with our Content Map

The larger your product and the faster its growth rate 📈, the more onboarding content you’ll typically need in various formats. You usually require diverse in-app comms such as tours, announcements, surveys, or hints for a single release. Some content will target specific user segments—one feature appears for segment X, another for segment Y. Other features will be visible to all users but only on certain URLs…. etc.

We feel this, managing onboarding content can be overwhelming without a proper system to document where, what, and when each asset appears. It’s easy to lose track of the order and placement of all these elements.

But maybe you nailed it. Maybe you have a well-formatted Google spreadsheet where you meticulously document all these elements as a single source of truth, updating it with each change to avoid confusion. 🤔 Yet, chances are, you might be struggling with the complexity of your user onboarding content. We at Product Fruits also experience this struggle when releasing new features. Fortunately, we’ve found an antidote that will help all of us!

Today, we are introducing a unique tool in the product activation universe ✨ and an important upgrade of our services, especially for organizations that manage bigger dynamic products.

Voilà, welcome our new product: Content Map! 🗺️

Our content map is the first tool to visualize, organize, and edit all your onboarding content in one centralized dashboard. It helps overcome the complexity of user onboarding flows, especially for larger, dynamic products that employ various onboarding assets across different product sections.

This way, you no longer need to navigate to separate sections to update the existing content; now, you can do it in a single place. 💫

Content Map Key Benefits

Content Map has been designed to address the challenges of content overload and foster more effective and coherent onboarding experiences. Here are some key benefits of using it.

🔎 Overview at a Glance: Instantly view each piece of content’s status, author, and publish date.
🎯 Smart Filtering: Effortlessly locate what you need by filtering content by status, user segment, type, URL, or author.
🔁 Seamless Status Management: Unpublish content with a single click directly from Content Map.
⚡ Lightning-Fast Edits: Access and update any content piece instantly, ensuring your onboarding materials are always up to date.

Providing a comprehensive overview of all onboarding assets empowers teams to optimize their onboarding content strategy, ensuring that users receive the right information at the right time without feeling overwhelmed. This tool facilitates the maintenance of efficient and consistent onboarding flows by allowing teams to easily identify and rectify potential content conflicts or redundancies, ultimately enhancing the overall user experience.