Top brands rely on us to successfully
onboard and retain users
One walkthrough won't onboard your users. A system will.
Seamless onboarding
Your product is amazing. Make sure your customers feel it right away.
In-product engagement
You have so much to share. Let your users hear it loud and clear.
Self-serve support
Help your users when they need it most. Right in your product. 24/7.
Proof you can actually show your boss
Don't guess if your product onboarding works. Our built-in analytics reveal exactly where users stall and where they hit their milestones.
Metrics
Onboarding tour
Select the tour you want to analyze
Onboarding tour
Daily
7d
30d
60d
90d
Custom
Eligible Users
1,748
+23.9%
from previous period
Total number of users eligible to see the tour
Views
1,657
+34.1%
from previous period
Number of unique users who viewed the tour
Finished
72.9%
+23.9%
from previous period
1,208 from 1,657
Percentage of users who completed the tour
Issues
0
Total number and percentage of technical issues in the tour
Skipped
27.1%
-16.9%
from previous period
449 from 1657
Total number and percentage of users who exited the tour early
Average Time to Finish
7m 5s
-57.3%
from previous period
Average time for a user to complete the entire tour
Eligible Users
7,520
+5.8%
from previous period
Total number of users eligible to see the tour
Views
6,970
+28.6%
from previous period
Number of unique users who viewed the tour
Finished
74.3%
+18.2%
from previous period
5,177 from 6,970
Percentage of users who completed the tour
Issues
0
Total number and percentage of technical issues in the tour
Skipped
25.7%
-11.7%
from previous period
1,793 from 6,970
Total number and percentage of users who exited the tour early
Average Time to Finish
7m 48s
-44.2%
from previous period
Average time for a user to complete the entire tour
Eligible Users
14,860
+9.2%
from previous period
Total number of users eligible to see the tour
Views
13,940
+31.4%
from previous period
Number of unique users who viewed the tour
Finished
73.6%
+20.5%
from previous period
10,259 from 13,940
Percentage of users who completed the tour
Issues
0
Total number and percentage of technical issues in the tour
Skipped
26.4%
-12.4%
from previous period
3,681 from 13,940
Total number and percentage of users who exited the tour early
Average Time to Finish
7m 21s
-51.9%
from previous period
Average time for a user to complete the entire tour
Eligible Users
22,230
+7.7%
from previous period
Total number of users eligible to see the tour
Views
20,910
+26.3%
from previous period
Number of unique users who viewed the tour
Finished
72.4%
+26.3%
from previous period
5,157 from 20,910
Percentage of users who completed the tour
Issues
0
Total number and percentage of technical issues in the tour
Skipped
27.6%
-9.8%
from previous period
5,753 from 20,910
Total number and percentage of users who exited the tour early
Average Time to Finish
6m 58s
-55.1%
from previous period
Average time for a user to complete the entire tour
Where AI does the heavy lifting
Building in-app walkthroughs shouldn't be your full-time job. Here is what Elvin (our built-in AI) takes off your plate so you can launch in minutes instead of weeks.
Tours that build themselves
Stop dragging and dropping boxes around a screen. Tell Elvin AI what you want to show and it builds guided tour in few minutes.
Announcements without writer's block
Launch new features without the "what do I say?" panic. Elvin AI creates beautiful banners and pop-ups so you can hit send and focus on building what's next.
Surveys that actually get answers
Tell Elvin AI what you need to learn (e.g. why trial users are churning), and it drafts the perfect survey. You get the insights without overthinking the setup or the phrasing.
The support agent that never sleeps
Stop making your users hunt for help every time they get stuck. Elvin copilot draws on your knowledge base to answer user questions 24/7.
Tailor every onboarding walkthrough
to each user
1
SEGMENTED
Show different onboarding flows based on user attributes
Branch flows dynamically depending on user actions
Update segments in real time as attributes change
Rules
All of these (AND)
if
User’s username contains @google.com
AND
Welcome Tour is finished
AND
Device is Desktop
AND
+
Date is Today
2
PERSONALISED
Tailor copy to each user’s role and plan
Use user attributes to make onboarding feel personal
Localize every step automatically to the user’s language and region
3
TIMELY
Trigger onboarding flows based on user behavior
Show tooltips when users get stuck or skip important steps
Space out onboarding flows to match the user’s journey
Evidence from the reality of product growth
Forget the marketing deck. Here is what actually happens when you plug Product Fruits into your app.
Trusted by 1,300+ companies
Without Product Fruits
25%
With Product Fruits
64%
