Your 24/7 in-app help center
Reduce support cost by allowing users to find answers to their questions independently.
Instant Access
One click to open guides, docs and support
Always-On Help
Contextual guidance, exactly when it’s needed
Maintained focus
No need to leave your product for answers
Always-on support: anytime, anywhere
Round-the-clock
Ensure users have access to help regardless of your support team's working hours.
Within your app
Remove the need for users to exit your app or switch to other channels for assistance.
Device agnostic
Life Ring is responsive, ensuring users can access it seamlessly across all devices.
Single access point for all things support
Onboarding walkthroughs
Give users access to onboarding walkthroughs and feature tours at their convenience.
Trainings & tutorials
Make your training materials readily accessible so users can fully benefit from them.
Life chat integration
Link any 3rd party chat widget with the Life Ring ensuring users find everything in one place.
Alleviate the burden on your support team
Prevent recurring problems
Address common pain points in your help center to proactively assist users.
Convenient search
Results appear within the same interface for swift navigation to relevant articles.
Knowledge base compatibility
Integration with the knowledge base ensures two-click access to your documentation.
Powerful support widget that looks native to your app
Customized
Tailor widget appearance, position, UX and functionality
Personalised
Adjust content within the Ring by segment and persona
Targeted
Dynamically change content depending on the URL
Integrated newsfeed for real-time updates
Revolutionize your communication by activating the newsfeed functionality.
Keep users informed about the latest news and updates directly within your app.
Product updates
Upcoming events
Sales promotions
New content alerts
The perfect answer. Every single time.
Our AI-generated summaries ensure your users always get the most relevant and accurate information.
Unlike outdated help centers, we excel at handling:
Complex search queries
Fuzzy search queries
Questions asked in plain, everyday language
Topics that can be described in different ways
See what else you get with our all-in-one product adoption platform
Tours & guides
Help users quickly learn your application
Onboarding checklists
Provide the user with a list of tasks to complete
Hints & tooltips
Highlight features, give tips & contextual information
NPS & surveys
Measure loyalty, satisfaction and capture insights
Feedback widget
Make it easy for users to report bugs & send feedback
In-app announcements
Pop-ups, banners & newsfeed to keep your users informed
Knowledge base
Keep your company's knowledge organized and easily accessible
Custom events
Trigger onboarding flows based on user activity