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Published December 2, 2024
How to Launch a New Product

Launching a successful product in today’s competitive market is more challenging than ever. The statistics are sobering: out of 30,000 new consumer products launched annually, a mere 5% achieve success⁠⁠. This stark reality raises a critical question:

💡 What separates the winners from the losers in product development?

For product managers and entrepreneurs, understanding how to launch a new product and the components of a successful launch isn’t just about avoiding failure—it’s about maximizing the potential for breakthrough success. In this comprehensive guide, we’ll explore the essential strategies, common pitfalls, and proven methodologies that can help position your product among the successful 5%.

Every new product or feature launch is thrilling and intricate. Fundamentally, the magic of successful product launches lies in the harmony of four essential elements:

  • Remember, everything starts with a solid product that delights users. 💗
  • Elaborate a product launch strategy and plan 🧠 considering every possible scenario.
  • Split roles and trust in teamwork so that individual strengths can create great collective results.
  • Organize the execution to bring your vision to life. 🌱

Need a shortcut?
Sign up for a Product Fruits free trial and launch your new product right away (14 days on us!) 🍇

Benefits of a Properly Executed Product Launch

A successful product launch can be transformative for your business. When executed strategically, it delivers three key benefits that can reshape your company’s future:

  • Increased Market Impact: Generate buzz, boost brand recognition, and establish a strong competitive position 🌱
  • Enhanced Customer Relationships: Foster loyalty through engaging marketing and gather valuable early feedback 🌞
  • Stronger Financial Performance: Drive initial sales and create sustainable revenue growth 💰

The key to maximizing these benefits lies in precise timing and thorough preparation.

When’s the Right Time for a New Product Launch?

First and foremost, nailing the perfect timing is absolutely crucial for a successful product launch. ⏳

The key is identifying that sweet spot when your product is truly ready to shine ✨. Rushing into a premature launch could result in releasing an unpolished product that fails to connect with your target audience.

On the other hand, being overly cautious and waiting too long might create an opportunity for competitors to step in and capture your market share 🥶. Therefore, let us guide you through our carefully crafted approach to determining the ideal product launch timing.

Research Market Conditions

When planning a new product launch, carefully analyze industry trends, competitor movements, and customer feedback. Consider how various external factors, from economic conditions to seasonal patterns, might influence your launch success.

For example, at Product Fruits, we’ve learned to navigate this. Since our product evolves quickly, we’ve developed a strategic approach to timing our launches for maximum impact. We pay particular attention to seasonality, thoughtfully planning around key periods like Christmas and New Year’s Eve to optimize our product launch timing.

Evaluate Readiness

Your product should exceed basic quality standards before launch. You’ll ensure it delivers immediate user value through comprehensive beta testing and iterative refinement based on user feedback. You can confidently move forward with broader communication once you’ve confirmed positive beta test results.

When you successfully synchronize your product launch with market opportunities while ensuring your product is truly ready, you create the perfect foundation for a memorable and impactful debut.

“When companies launch products and features haphazardly, they waste resources at best. At worst, customers either don’t buy the product or quickly abandon it because it fails to meet their expectations.” –Michael Roehricht, Director of Product Marketing at GoDaddy.

By the way, don’t miss out on this exclusive interview with our PM, Martin Fisera, where he demonstrates how to leverage in-app communication for successful product launches while unveiling our game-changing newsfeed feature.

Why is a Good Product Launch Important?

Launching a new product isn’t just about going live — it’s about making a memorable first impression that excites and delights your customers! This is an opportunity for the latest product managers to showcase strategic thinking and position their products for long-term success.

1. First Impressions: Define your Narrative

The first 90 days of a product’s life are critical. Almost 30,000 new products are launched yearly, competing for customers’ attention. However, nearly 95% of them are likely to fail

A well-executed launch ensures your product’s value proposition is crystal clear, reducing friction for early adopters and increasing your chances of converting them into loyal customers.

2. It Sets the Stage for Revenue Growth

A stellar product launch can significantly grow your revenue. This momentum can drive faster breakeven points and free up resources for future innovation.

3. Gain a Competitive Advantage

A product’s launch can make or break its differentiation in today’s crowded markets. For example, a grand launch positions your product as the go-to solution before competitors can claim mindshare.

4. Internal Alignment and Morale Boost

A good product launch isn’t just about the external world—it energizes your internal team. This enthusiasm fuels ongoing product improvements and a more robust company culture.

5. Sets the Tone for Long-Term Growth

A well-managed launch creates a roadmap for future scaling. It establishes processes for cross-functional collaboration, highlights the most effective channels, and delivers early data points for continuous improvement. It’s not just about the product but the foundation you build for your next launch—and the one after that.

A good product launch isn’t just a milestone—it’s the springboard for your product’s future. If you manage it well, it won’t just help your product thrive; it will mark your growth as a strategic product leader.

What is the Product Launch Process?

A new product release strategy encompasses organizations’ various steps to bring their offerings to consumers.

The approach differs based on multiple variables, including market sector, product category, financial resources, and expected returns.

Key steps generally include:

How to Launch a New Product: Strategy

Creating a winning product launch strategy requires aligning your efforts with broader business goals, telling a compelling product story, fostering collaboration across teams, and preparing for potential challenges. Here’s how to get it right.

Align with Business Objectives

A product launch is more than a standalone event; it’s vital to the company’s bigger picture. Start by asking:

  • How does this product contribute to our revenue goals?
  • Does it support acquisition or user retention?
  • What role does it play in our brand positioning?

From there, identify KPIs that reflect product and business success, such as conversion, adoption, and user satisfaction. This alignment ensures every team is working toward shared outcomes.

Craft a Launch Narrative

Every product has a story to tell—yours should emphasize the value it delivers to users. Begin with competitor analysis to identify gaps in the market. Then, craft a narrative addressing critical pain points and highlighting your product’s transformation.

For the launch of Momentum’s Upsells & Renewals product, Clayton Pritchard emphasized tying the launch into an existing company story rather than introducing a completely new one. This ensured the product felt like a natural continuation.

Ensure Overall GTM Collaboration

A launch isn’t something only the PM has to handle. Success requires collaboration between product, marketing, sales, and customer success teams. 

The difference between a failed and successful product launch is the go-to-market strategy and GTM coordination. 

Here’s how to ensure everyone is on the same page:

  • Select the proper marketing channels to promote the launch
  • Conduct regular sync-ups to align goals and timelines.
  • Share critical assets like messaging frameworks and feature benefits.
  • Train the sales team on how to demo the product to new users.

Typically, the product marketing manager runs the show here. The PM must collaborate well with the PMM to ensure everyone on the team knows the launch materials.

Create a Risk Mitigation Plan

Even the best-laid plans can go awry. By proactively identifying potential risks, you can minimize their impact.

  1. Anticipate Roadblocks: These could include technical glitches, delays in content delivery, or unexpected competitor launches.
  2. Develop Contingency Plans: For instance, have backup content ready for in-app announcements or a rapid-response strategy for handling customer concerns.

Prioritize Customer Feedback and Early Testing

A successful product launch strategy hinges on understanding your users’ needs before the big reveal. Prioritize early testing and feedback collection through beta programs or pilot launches to gather insights on usability and functionality.

Start by segmenting your audience to ensure testing covers diverse user types. Use feedback to fine-tune the product’s key features and eliminate roadblocks hindering user adoption.

Tech companies like Apple and Microsoft have seen success in their product launches by incorporating early feedback from loyal customers and testers to ensure smooth scaling post-launch.

Create a Post-Launch Marketing Plan

A robust post-launch marketing strategy ensures that the momentum built during the launch doesn’t fizzle out. Once your product is live, maintain visibility through consistent follow-up campaigns and user engagement.

Incorporate customer testimonials, case studies, or user-generated content to highlight your product’s impact and build social proof. SaaS companies often leverage content marketing or webinars to showcase how customers succeed with their new products. This helps sustain buzz and keep the product relevant in the market.​

By the way, check out our case study on how Keboola accelerated user onboarding by 29%! 🚀

How to Launch a New Product: Planning

A structured launch plan is your roadmap to success. While each phase requires unique efforts, they work together to drive maximum impact.

Pre-Launch Phase

The preparation stage is critical for laying a solid foundation. Key steps include:

  • Refining Product Messaging: Conduct workshops with cross-functional teams to align on the product’s unique value.
  • Beta Testing: Gather real-world feedback from early users and refine based on their input.
  • Building Buzz: Create teaser campaigns, collaborate with influencers for launch events, and begin educating your audience via content marketing.

Additionally, ensure your team is operationally ready with thorough QA and alignment meetings. You can use focus groups to test how the messaging resonates with particular audience segments.

Use visual teasers (blurred images or partial views of the product), cryptic messages (hint at the product’s features or benefits), and countdown timers to build intrigue. – Alex Garcia, founder of marketing, was examined.

New Product Launching Phase

This is where all your hard work comes to life. To execute effectively:

  • Choose the Right Launch Format: Decide between a soft launch, a public announcement, or an exclusive invite-only event.
  • Synchronize Updates: Coordinate updates across your website, emails, and in-app communications.
  • Collect Real-Time Feedback: Use tools like Product Fruits’ in-app surveys to gauge user sentiment and address issues promptly.

Michael Greene at Klaviyo opted for a soft launch first. By soft-launching to early adopters, Michael’s team collected valuable feedback and adjusted their roadmap to improve the product.

Stay agile and pivot based on real-time results and user feedback.

Post-Launch Phase

After the big day, your focus should shift to adoption and improvement.

  • Engage Early Adopters: These users can provide valuable feedback, testimonials, and reviews. Use user onboarding checklists to help them understand the product’s value.
  • Conduct Cross-Functional Reviews: Analyze performance metrics, identify learnings, and optimize your strategy for future launches.

Product Fruits’ in-product announcement tools— like website banners and popups for real-time communication. Use them to inform users about updates or address issues during the launch.

How to Launch a New Product: Core KPIs to Track Success

  1. Adoption Rate: Track the percentage of target users who begin using the product after launch. Improve adoption by streamlining the onboarding process with personalized, easy-to-follow tutorials that quickly demonstrate value.

    Read more about the adoption rate and how to measure it in this article: What is the adoption rate & how can you increase it in your product?
  2. Customer Retention Rate (CRR): Measure how many users continue using the product after their first interaction. To improve retention, ensure the product continually delivers value and consider implementing features like in-app tips or re-engagement emails.​
  3. Net Promoter Score (NPS): Gauge how likely users are to recommend your product to others. Boost NPS by actively seeking user feedback post-launch and quickly addressing common concerns or requests, which shows responsiveness and builds brand loyalty.​
  4. Churn Rate: Track the percentage of users who stop using the product within a given period. To reduce churn, implement proactive customer support and offer personalized solutions to ensure users get the most out of the product.​
  5. Revenue Growth: Measure the increase in revenue from product sales after launch. Drive growth by offering time-sensitive promotions or bundling products to encourage larger purchases while closely tracking conversion rates from marketing efforts.​

Explore our SaaS Product Launch Checklist for actionable steps and templates for creating your plan.

How to Launch a New Product: Product Launching Software

Launching a product is just the beginning. The real challenge lies in ensuring users adopt and embrace it. 

A solid product adoption strategy helps you maximize engagement, improve retention, and achieve your business goals. Here’s how Product Fruits can help you streamline this process.

1. Simplify User Onboarding

Users need to understand your product quickly and without frustration. To keep things simple, you can use Product Fruits to create an interactive walkthrough!

Why Product Fruits? We’re trusted by 100+ SaaS companies worldwide to create memorable user onboarding journeys.

Our “WYSIWYG” editor is user-intuitive so that you can create an onboarding flow without any technical expertise. 

You can use our tool during your new product launch to:

  • show users the product’s value right away
  • reduce the learning curve
  • increase satisfaction and retention from the start
Chameleon Alternatives Blog Post Product Fruits onboarding

And hey, if you’re still unsure about creating one from scratch, check out our AI-powered onboarding feature. Now, you can automatically generate product tours and launch them for your users with just one click or tailor them to your preferences.


2. Announce New Features Effectively

Product launches don’t stop at the initial rollout. Regular updates and new features keep your product relevant. However, poorly communicated updates can confuse users or go unnoticed.

With Product Fruits’ in-app announcements, you can

  • Use banners, popups, and newsfeeds to share updates directly in the app.
  • Target specific user segments to ensure the right message reaches the right audience.

🍇Check out our listicle on top in-app messaging tools

3. Guide Users with Checklists

Some users need extra motivation or structure to explore your product. Onboarding checklists help them discover features at their own pace while ensuring they don’t miss anything important.

Product Fruits’ user onboarding checklists let you

  • Highlight key features users should explore.
  • Track progress and identify friction points.
  • Celebrate milestones, keeping users motivated to engage further.

4. Personalize the User Experience

Every user interacts with your product differently. Tailored experiences create deeper engagement and loyalty. Our content map makes customizing messaging for different user segments easy.

  • Send relevant onboarding flows to new users.
  • Highlight advanced features for power users.
  • Address specific needs without overwhelming users with unnecessary information.

5. Overcome Creator’s Block

Writing compelling in-app copy can be tricky. That’s where our trusty AI writer steps in. Whether you’re crafting product tours, tooltips, or announcements, the AI generates high-quality suggestions to save time and effort.

Now you can ensure

  • Consistent tone and messaging across all in-product content.
  • Faster execution, allowing you to focus on strategy.
  • Improved engagement through polished, user-friendly copy.

Product adoption software simplifies the post-launch phase. It ensures your users feel supported, engaged, and excited to explore everything your product offers. Integrating tools like Product Fruits sets the stage for long-term success and user satisfaction.

6. Measure Impact

Want to know what users genuinely think of your newly essayed product? Our feedback widget can help you gather in-app feedback and ensure user satisfaction.

We also allow you to track relevant analytics with our comprehensive dashboard so you can analyze whether new users are truly resonating with your product onboarding.

💡Check out how Flown uses Product Fruits to convert in-trial users into paying customers. How Flown Keeps Paying Customers Happy With In-Product Communication


Expert tips on nailing your first product launch (need quotes here)

At Product Fruits, we often launch exciting new features. Our latest one was the AI-powered onboarding feature. Since we’re the first user onboarding platform to offer this capability for our users, we had to stand out from the pack!

Here’s how we went about the launch

Ace Your New Product Launch Today

Launching a new product is a pivotal moment for any company. As a product manager, you are crucial in shaping its success. 

By carefully planning your strategy, aligning with business goals, and leveraging the right tools, you can transform a product launch from a daunting challenge into an exciting opportunity.

Your product deserves the best chance to shine. With Product Fruits, you can make every product launch seamless and impactful. 

From creating engaging onboarding flows to tailoring communications for different user segments, Product Fruits equips you with everything you need to succeed.

Ready to launch your product with confidence? Start your free trial with Product Fruits today!

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About the author

Kasia Perzynska
Kasia is a results-oriented, data-driven content & SEO team lead with 11 years of experience in the SaaS industry. Her specialty lies in growing organic traffic for SaaS, product-led software companies. Kasia has worked with renowned brands such as Livechat, Packhelp, and Prowly. Kasia has now joined forces with Product Fruits to help build exceptional product and marketing communication!

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