Open your Product Fruits administration and go to Tracked users section.
In the Filter users who dropdown select the touchpoint. For example announcements. Then choose which particular announcement you'd like to get the user stats for.
You can also look at it the other way around. Select a particular user and on their timeline you'll see what they engaged with.
Typical use cases include scoring users to create high and low engagement segments or creating activity-based segments. For example users signing up yesterday & skipping the onboarding tour.
Filtering options include:
- Completed onboarding checklist
- Dismissed onboarding checklist
- Finished product tour
- Skipped product tour
- Read an announcement
Power tip🚀🚀🚀
You'll know in real-time when a user finishes tour, skips it, gives a high score on feature adoption meter etc.. Then you can trigger personalised HubSpot workflows for different user segments.
